What I Do

Giving you the tools you need to succeed...

I have been bringing financial health to Cape Cod, greater New England and various other parts of the country for over 30 years. It brings me great pleasure to help companies become financially stable and clear about their goals and objectives. Being able to offer each client QuickBooks help and assistance is our priority. We do this through education and all the very in-depth Quickbooks tools. 


Today, Account Ability Consulting provides accounting system reviews and support for small to mid-market businesses across Massachusetts, Rhode Island, Cape Cod and the Islands.


"In almost every class I teach at conferences there are always some 'bright and shining faces' of people whom you can tell are not only ready to learn but excited to learn, no matter what the topic. I can honestly say that Susan Cook has always proven to be one of those individuals.


Susan also offers nationwide service and consulting via remote support. She focuses on the QuickBooks family line of products and integrated apps to meet the needs of her clients."

- William Murphy at Insightful Accountant

Susan Cook 

"I love meeting new clients and helping entrepreneurs master the accounting systems that will work best for them and their businesses."


But now that her client base has grown so significantly, she no longer does bookkeeping or tax, she provides the consulting and sales her clients need. Susan told Insightful Accountant, "...I love meeting new clients and helping entrepreneurs master the accounting systems that will work best for them. I learned so much from attending conferences like Scaling New Heights that I decided to develop a specialty. Since I liked shopping, I thought 'Retail' would be perfect."

"While it was new and different at the start, and I was all thumbs, I eventually got the hang of it. I've been an Intuit Premier Reseller since 2009 and now specialize in Point-of-Sale and Retail solutions."


I want nothing more than for businesses to succeed. This accomplishment is only accompanied by good money management. It has been a pleasure to watch my clients grow their businesses over time.  As a QuickBooks reseller and educator, I find that the sky is the limit for businesses that have healthy money management tools. 


"But people have a way of hearing about those special advisors in an area that seems to be able to help businesses accomplish what they are trying to do. Apparently, that was the case for Susan, because she also developed a reputation for being able to help small wholesalers and manufacturers. Many of those have taken her into the realm of QuickBooks Enterprise and beyond.


Sometimes it's hard to 'say no,' and so it seems with Susan, because she told us, " recent years I am working with many small service companies and actually helping them implement QuickBooks Online with the Apps they need."  While many so-called experts preach that ProAdvisors should 'streamline' down to a very limited specialization, it seems that Susan's specialization has actually grown into the role of a 'technical generalist.'


We know technology is especially important when you are running your own business, so we ask Susan what she used. "I love my iPhone, iPad mini, Apple Watch, and my LG Bluetooth headset.  I use OneBox for a virtual phone system with voicemail transcription. Outlook calendar that is synced to the iPhone and iPad keeps me on track for keeping both client and personal appointments."

- William Murphy at Insightful Accountant


A Bit More About Me

Susan R. Cook, CEO of Account Ability Consulting Inc, started a small business-consulting firm in 1987 On Nantucket. Originally Account Ability was a full-service bookkeeping, tax, and payroll service firm.  Now on the Cape Susan has worked with over 500 different companies and mostly works as a freelance consultant – selling, supporting, implementing and training in QuickBooks and related software products. In 2009 Susan was invited to become an Intuit Strategic Partner as a QuickBooks Solution Provider.



With over 30 years of experience in small business accounting she is well qualified to assist business with all of their accounting needs. Susan taught adult education QuickBooks courses at Upper Cape Cod Regional Technical School and recently was a featured speaker at the Geek Girls Boot Camp in Boston 2009, Hyannis 2011 and Cape Cod 2012.  Nominated TOP 100 Pro-Advisor in 2014, 14, 16, 17 & 18 by Intuitive Accountant.



To stay on the cutting edge of technology, she attends annual seminars for AccountexUSA and Scaling New Heights and QB Connect.  Account Ability Consulting Inc is proud to be a Strategic Partner in the QuickBooks Solution Provider Program.  This tier was earned by our extensive experience, excellent customer service, and high sales.  QuickBooks Solution Providers must maintain advanced certification training status.  We provide expert knowledge in the technology and solution integrations.  We are certified to resell, implement and assist QuickBooks Enterprise Solutions, QuickBooks Point of Sale, and many other third-party products.

More About Account Ability

Advanced Certified QuickBooks ProAdvisor

Certified QuickBooks ProAdvisors are accounting and bookkeeping gurus for small-to-medium sized business. Susan R. Cook, a certified Intuit consultant since 2008, can expertly teach business QuickBooks as well as any other Intuit products.

In addition, she holds several other certifications including those for QuickBooks Enterprise 19.0, QuickBooks Pro & Premier 2006 through 2020, and QuickBooks Point of Sale 5.0 through 18.0.

The Woodard Alliance

Susan R. Cook is the Southeastern Massachusetts Chapter Leader or the renowned professional group, The Woodard Alliance. This is an organization of exceptional Intuit Advisors who are skilled in QuickBooks ProAdvisors and Intuit Solution Providers.

What We Do

Our highly qualified staff will provide your company with top-level customer service in an attentive and professional manner. Account Ability Inc. is committed to their clients always treating clients with the utmost respect and addressing the client’s financial needs accurately. We will correctly install your system and hardware as well as training you and your staff to use the products. Additional assistance is available after the initial training and set-up to properly address all of your QuickBooks and Bookkeeping needs as they arise.

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our Social Media channels.