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Cape Cod lighthouse


Owner Susan Cook

Susan Cook is the founder and CEO of Account Ability Consulting in Cape Cod. She is known for her expertise in accounting software, in-depth training services, and warm demeanor. For over 35 years, she has supported small to mid-market businesses with their accounting software needs.

Susan originally started Account Ability Consulting in 1987 as a full-service bookkeeping, tax, and payroll services firm, but soon realized that she could have the greatest impact on local businesses by specializing in custom accounting software solutions and in-depth training.


Today, Account Ability Consulting provides accounting system reviews, technical support, and one-on-one education for businesses across Massachusetts, Rhode Island, Cape Cod, and the greater United States. Susan and her team help clients establish more efficient accounting processes and execute seamless software transitions.


Susan is renowned for her extensive knowledge in accounting software, particularly the Intuit QuickBooks ecosystem. She is Advanced Certified in both QuickBooks Online and QuickBooks Desktop. She has held the esteemed title of Insightful Accountant Top 100 for ten years straight, from 2014 - 2023, as well as Top QuickBooks Desktop ProAdivsor (2021). She has been a participant in the QuickBooks Solution Provider program since 2009 and has won top awards including sales achievements for Point of Sale and Merchant Services.


Susan's passion for education and problem-solving has led her to speaking opportunities at Upper Cape Cod Regional Technology School, Geek Girls Bootcamp, and Coastal Community Capital's Smart Money Workshop.


In her spare time, Susan enjoys spending time with her three grandchildren and traveling the world with her husband, Ralph. Together, they have visited every continent besides Australia and Antarctica, and have contributed to local communities through service-based missionary work.

Press and Awards

Excerpt from

"Meet Top ProAdvisor Susan Cook"

by Insightful Accountant

"With more than 30 years of experience in small business accounting, Susan is a beacon for small businesses. She assists them with all of their accounting needs and specializes in accounting process consulting. Her clients value her experience and patient teaching skills..."

Top 100 ProAdvisor: 2014 to 2021 insightful accountant



by Insightful Accountant

We're Highly Recommended by Locals on Alignable
five star rating

A message from Susan

"I love meeting new people and helping entrepreneurs master the accounting systems that will work best for their businesses. I am motivated to help the organizations I work with become financially stable and clear about their business goals. This can only be accomplished through good money management and an accounting solution that fits their specific needs. Together, we can create a system that achieves these results efficiently and consistently."


- Susan Cook, CEO of Account Ability Consulting, Inc.

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