How to Confirm Your Payment Method is Up-To-Date in QuickBooks Desktop (2025)

It's been almost a year since QuickBooks discontinued Desktop Pro and Premier to new customers on September 30, 2024. For those of you who were already Pro Plus and Premier Plus subscribers at the time, your version of QuickBooks will be supported with new updates, security, and fixes through at least May 2027, as long as you continue to pay your annual fees.

However, an outdated method of payment could put you in a bind: once your subscription is lapsed, you may be relegated to view-only access within your QuickBooks Desktop file.

This means:

• You won’t be able to access 3rd party apps.

• Only company file admins can access view-only mode.

• View-only mode might not work in multi-user mode. To access your data, switch to single user mode before you cancel your subscription.

• If you’re on Intuit Cloud Access/Hosting with Rightworks, view-only mode won’t work.

Why Keeping Your Payment Method Updated Matters

This is important: If your QBDT subscription expires or if you decide to cancel your subscription, you will only be able to access your company information with view-only access. You'll continue to have view-only access for 1 year after your subscription ends. During that time, you won’t be able to edit your data with your inactive license. But, you can renew your subscription or export your data. To view your data after 1 year, you’ll have to renew your subscription.

Tip: If you decide you want to cancel your QuickBooks Desktop subscription, reach out to our team before you take any action. We'll ensure the necessary steps are taken to safeguard your data and help you avoid unnecessary headaches. Our team of QuickBooks experts can also help you migrate to a version of QuickBooks Online, or upgrade you to QuickBooks Desktop Enterprise.

 All of this makes now an excellent time to ensure your payment method is up to date. Let's walk through the steps together.

You can manage your QuickBooks Desktop account in one place by using the Customer Account Maintenance Portal, also known as CAMPs. In CAMPs you can edit sign in information, find your license number or download products you've purchased. You can also update your payment method, change your Primary Contact, manage your subscriptions, view your list of orders, transactions and verify your charges.

In this tutorial, we'll walk you through how to confirm your QuickBooks Desktop subscription payment method is still accurate, or update it if needed.

Step-by-Step Guide to Checking Your QuickBooks Desktop Subscription Payment Method

1. Sign in to the Customer Account Management Portal (CAMPs) as an admin user.

2. Select QuickBooks Desktop from your products and services.

3. Select details next to your QuickBooks Product.

4. Select Edit next to your Payment Method. Update your payment info. When you’re done, select Save and Close.

5. Open QuickBooks Desktop.

6. Go to the Help menu and hover over Manage My License. Then select Sync License Data Online.

If that still doesn't do the trick, there are a few more troubleshooting steps you can take. Explore those options here.

One last tip: set a reminder to check your payment method before each renewal!

Do better with a visual walk through? This tutorial from Intuit should do the trick:

Final Thoughts

Keeping your QuickBooks Desktop subscription payment method up to date is essential to ensure uninterrupted access and full functionality of your software. By following the steps outlined in this guide, you can avoid the pitfalls of subscription lapses and maintain seamless control over your financial data. Remember, we are here to serve as your trusted accounting software experts. Don't hesitate to reach out — your smooth QuickBooks experience is our priority.